Zara Heels

Thank you for shopping with us. We provide shipping to Canada and US. We are committed to providing a smooth and reliable shipping experience for all of our customers.

Processing Time:

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates:

Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery times may vary depending on destination, carrier delays, weather conditions, or high-volume periods.

Estimated delivery times:

Local Orders: 2–5 business days

Domestic Orders: 3–10 business days

International Orders: 7–21 business days

Order Tracking:

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package’s delivery status.

Packaging:

All items are carefully packaged to help ensure they arrive safely and in excellent condition.

Delayed or Lost Packages:

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information:

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

International Shipping & Customs:

International customers may be responsible for customs duties, taxes, or import fees charged by their country. These fees are not included in the purchase or shipping cost.

Contact Us:

If you have any questions regarding your order or shipping, please contact us and we will be happy to help.

All purchases of bags are final sale. There will be no returns or exchanges.